With over eight years of experience supporting businesses in the US and UK markets, Madison is a seasoned operations and customer experience expert. She’s worked with some of the world’s most trusted financial institutions, such as HSBC and Wells Fargo, honing her ability to streamline complex processes and deliver exceptional service.

In the last few years, Madison has worked side by side with CEOs of leading businesses in California and Texas. This hands-on experience gave her firsthand insight into the everyday bottlenecks business owners face messy workflows to team inefficiencies. Through these experiences, she discovered how leveraging AI and Automation can solve these challenges exponentially, unlocking growth, saving time, and enhancing client satisfaction.
 
Backed with a Bachelor of Science in Information Technology and a Diploma in IT with a minor in Enterprise Resource Planning from the Australian Trade Training College, Madison brings a unique blend of operational savvy and technical expertise to the AI space. Her deep understanding of emerging technologies, especially in AI and automation, allows her to create tailored, scalable solutions that help businesses reduce manual workload, improve efficiency, and drive growth.
 
Madison specializes in building revenue-generating automation systems using platforms like Zapier, Make, and N8N—empowering small to medium-sized businesses to save time, scale smartly, and stay ahead of the curve.